Frequently Asked Questions
Frequently Asked Questions
Bookings and availability
Bookings and availability
How does the booking work?
Are there minimum or maximum participants?
Can I cancel?
Can I request a private experience?
Are you organizing team building or private events?
How does the booking work?
Are there minimum or maximum participants?
Can I cancel?
Can I request a private experience?
Are you organizing team building or private events?
Payments and billing
Payments and billing
Are the payments secure?
Are there any hidden costs?
Can I have an invoice?
Are you organizing team building or private events?
Are the payments secure?
Are there any hidden costs?
Can I have an invoice?
Are you organizing team building or private events?
Cancellations and modifications
Cancellations and modifications
Can I cancel?
Adverse weather: what is happening?
Can I cancel?
Are you organizing team building or private events?
Can I cancel?
Adverse weather: what is happening?
Can I cancel?
Are you organizing team building or private events?
The experience
The experience
What is included in the price?
Are children and families welcome?
Can I take my dog?
What equipment is needed?
Are you organizing team building or private events?
What is included in the price?
Are children and families welcome?
Can I take my dog?
What equipment is needed?
Are you organizing team building or private events?
Accessibility and safety
Accessibility and safety
Are the experiences accessible?
Are the guides enabled?
Are you organizing team building or private events?
Are the experiences accessible?
Are the guides enabled?
Are you organizing team building or private events?
Transfer and logistics
Transfer and logistics
Is the transfer from my facility available?
How do I dress?
Are you organizing team building or private events?
Is the transfer from my facility available?
How do I dress?
Are you organizing team building or private events?
Groups, companies and organizations
Groups, companies and organizations
Are you organizing team building or private events?
Are you organizing team building or private events?
Are you organizing team building or private events?
Are you organizing team building or private events?
For any other request, contact us.
Opportunity
VAT number: 03299910806
Opportunity
VAT number: 03299910806